Singapore Arrival Card (SGAC)

Email delivery
Online support
1–20 min processing
Verified before submission
Travelers on the Marina Bay waterfront in Singapore at dusk

When you need it

Submit the SG Arrival Card within three days including the day you arrive in Singapore. It is an entry declaration with an electronic health declaration — not a visa.

How it looks

After a successful submit, ICA sends an acknowledgement to the email you declared. Keep that email and show your travel document at the immigration counter.

What is filled

Passport details, arrival flight into SIN, stay address in Singapore, a short yes/no health declaration, and contact information.

The official government form is free at eservices.ica.gov.sg/sgarrivalcard. ICA pages: ica.gov.sg.

Who needs an SG Arrival Card

ICA says most travellers submit the SG Arrival Card before arriving in Singapore. It is not a visa. Singapore citizens, permanent residents and long-term pass holders entering via Woodlands or Tuas land checkpoints are usually listed as exempt, as is transit without immigration clearance. This is a traveler explainer, not a government list.

When it appeared

ICA describes the SG Arrival Card as the electronic version of the paper disembarkation/embarkation card — the old white card that foreign visitors used to fill on arrival. From 27 March 2020 ICA discontinued the paper DE card. Travellers provide arrival information through the SG Arrival Card e-Service or the MyICA mobile app instead.

Rules can still be updated. Treat this page as a traveler explainer, not an ICA circular. The live official e-Service is eservices.ica.gov.sg/sgarrivalcard.

Travelers in a bright Singapore airport arrival hall with indoor greenery
Arrival in Singapore. Complete the card before you reach a hall like this.

What it is for

ICA says all travellers must submit the SG Arrival Card with electronic health declaration before arriving in Singapore, with two stated exemptions: people transiting or transferring without seeking immigration clearance; and residents — Singapore citizens, permanent residents, and long-term pass holders — entering via Woodlands or Tuas land checkpoints. Long-term passes in that ICA list include Student’s Pass, Dependant’s Pass, Long-Term Visit Pass, and Work Pass.

SGAC is not a visa. Completing it does not decide whether you may enter. It is also not an e-Pass by itself: ICA issues the e-Pass after immigration clearance. An officer at the counter still checks your travel document. The health declaration is collected for disease control. ICA says people who make false declarations may be prosecuted under the Infectious Diseases Act.

Traveler holding a phone with a generic QR mock — not an ICA website
Keep the acknowledgement on your phone. This picture is a studio mock, not a government screen.

What it replaced

Before the electronic card, foreign visitors completed a paper disembarkation/embarkation card — commonly called the white card — at the airport or on the way to the booth. Name, passport, and stay details were written by hand.

The digital card is the same kind of document: a declaration, not a permit. You send arrival information and the health declaration in the short window before you land, instead of filling paper at the counter. A real stay address in Singapore still matters if you will pass immigration.

Generic paper card set aside next to a tablet — not an official ICA form
Paper embarkation cards were the old habit. The SG Arrival Card is the current one.

How the arrival flow works

ICA requires submission within three days, including the day of arrival. You cannot file weeks early. Example from ICA: if you arrive on 30 June, you can submit from 28 June onwards. Same-day filing is inside that window; leaving it to the jet bridge is how people queue with a dying phone. After a successful submit you receive an acknowledgement email at the address declared on the form.

At the counter you present your travel document to the ICA officer. If your health status changes after you have already submitted, ICA says you should update it via the Update SGAC feature on the official e-Service. This site is unofficial paid assistance: we review what you type and submit it on the government form. We are not ICA and not the Department of Home Affairs. ICA states it does not support or endorse paid commercial SGAC helpers, and that they are not affiliated with ICA. The official form is free.

Generic QR confirmation mock on a hotel desk overlooking Singapore — not an official printout
Keep an acknowledgement you can open offline. The card in this photo is a mock, not a government printout.

How to fill it, step by step

Whether you use the free official e-Service or the assistance form on this site, the fields follow the same story. Have the passport in front of you. Use the Latin spelling printed in the machine-readable zone, not a nickname. The notes below are a guide, not a second application.

Still-life of unlabeled passport and form fields — not a government website
Work from the passport and the booking, not from memory.
  1. 1

    Personal / passport

    Family name, given names, middle name if it is on the passport, number, nationality, date of birth, sex, occupation, and country of residence. Match the passport exactly. A missing middle name or a swapped family name is the usual reason a booth check stalls.

  2. 2

    Trip / arrival

    Arrival date in Singapore, purpose of travel, mode of transport, and the flight into SIN (or other vehicle number). If you are on a codeshare, use the operating flight printed on the boarding pass you will hold at immigration. Add the planned departure date and how you leave.

  3. 3

    Stay address

    Type of stay and a real address in Singapore — hotel name and street, apartment, or the house of the person hosting you. “Singapore” alone is not an address. People who will not pass immigration (transit or transfer without clearance) say so and skip a hotel.

  4. 4

    Health declaration

    The SG Arrival Card includes an electronic health declaration. Answer the yes/no questions as they appear on the official form. This is not a medical visa and not a substitute for insurance. If your health status changes after you submit, update it on the official e-Service.

  5. 5

    Preview

    Read the summary before you pay or submit. Check dates against the ticket, the passport number character by character, and the hotel spelling. A preview screen exists so you catch the error, not the officer.

  6. 6

    Email and the acknowledgement

    Give an inbox you can open on the plane. ICA sends the acknowledgement there. Download or screenshot it. If you use assistance on this site, we review the file and submit it on the official website; you still need that email working.

You can file yourself at no government fee on eservices.ica.gov.sg/sgarrivalcard. The button at the top of this page starts unofficial paid help on educate-migrate.com. It is not ICA.